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Can I add a Help Form on the product page of my e-commerce store?

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StoreHippo expert

Yes, you can add help form on the product page of your store. Suppose, you want to create a form in a pop-up on the product page of your e-commerce store that your customers can fill to seek information about the product. To do so, follow the steps mentioned below:

  • Go to “Site” - > “Forms” section in StoreHippo Admin Panel to create a custom form.
  • Click the “Add New” button in the top right corner.
  • Provide the form Name as “ask_for_help” and add the fields.
  • After entering all the required details, click the “Save” button and the form will be created.
  • Once you have created the form, you can set up notification if needed. You might want to send a notification (Email/SMS) when somebody fills the form. To know how to setup notifications, visit the help center - https://help.storehippo.com/topic/notifications
  • Now, in order to show the form in a pop-up on the product page of your ecommerce store, you need to embed the form on the pop-up. To know about embedding the form on pop-up, go to the helpcenter - https://help.storehippo.com/topic/how-to-embed-forms-on-pop-ups

The form will be added to the product page of your store. When the user will click on the “Ask for help” button, this form will open up.


Dec 23, 2020 5:41:43 PM

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