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Can I create order replacement in my e-commerce store?

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StoreHippo expert

Yes, the StoreHippo ecommerce platform allows you to create an order replacement. Suppose your customer has placed an order and due to some reasons you want to create a replacement for the order. StoreHippo allows you to do so. To create an order replacement in your e-commerce store, follow these steps:

  • Go to the “Orders” - > “Returns” section in the StoreHippo Admin Panel.
  • Select the order for creating replacement.
  • Click the “Create Replacement Order” button.
  • Add the alternative products and click the “Create Order” button.

Now, the replacement will be created. To know more about the creating replacement/return for an order, go to the helpcenter - https://forums.storehippo.com/topics/how-can-i-enable-returnrefund-for-the-users-on-my-store 


Jan 27, 2021 8:15:50 PM

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