You can display a message text box on the checkout page of your e-commerce store. This message text-box can be used to collect any extra information from the user while placing an order. You can add a message text-box on the checkout page of your ecommerce store by creating an Order Option form. To create the order option form, follow the steps given below:
Now, the message text-box will be displayed on the checkout page and the user can enter the additional information in that. To know more about the order options, visit the helpcenter - https://help.storehippo.com/topic/order-options.