Yes, the StoreHippo ecommerce platform provides support for the OTP verification during delivery. However, in order to achieve that, you need to enable the carrier functionality. You will get the carrier functionality if you have chosen Enterprise Plan and above for your e-commerce store. After the order has been marked as shipped, you need to assign the order to the carrier (delivery boy) and the OTP will be sent to the customer for verification.
The carrier needs to enter the OTP received by the customer to successfully mark the order delivered. To know more about the carrier functionality, visit the helpcenter - https://help.storehippo.com/topic/carrier-management