Hi, I am using StoreHippo logistics services to generate the pickup.How do I escalate the issue to the respective logistic if the Pickup is not done on time?

You do have an option in your admin panel to escalate the issue to the respective logistic provider for individual shipments. If the pickup is not done, follow the steps mentioned in the link below to escalate the issue:

https://help.storehippo.com/topic/escalate-issue-to-the-logistic-providers