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How can I activate the live chat in my e-commerce store?

StoreHippo expert

The StoreHippo ecommerce platform provides various live chat options. To activate the live chat in your e-commerce store, follow the steps mentioned below:

  • Go to the “Advance Settings” -> “Apps” section in the StoreHippo Admin Panel.
  • Click the “Visit StoreHippo App Store” option.
  • Find and select the desired chat app from the app store. 
  • Once you have selected the app, click the “Install” button to install the app. 
  • Once the app is installed in your store, you can edit and provide the chat app ID that you have obtained from the chat app dashboard.

Now, the live chat will be enabled in your ecommerce store. To know more about the live chat option, go to the helpcenter -

Mar 15, 2021 12:50:25 PM


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