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How to change the products(items) after the order placed


Any one can tell me if a customer ordered 10 products in that i don't have2 products and i have to change those products.I mean is there any possibility of changing the products(items) name after the order is placed.

userimage StoreHippo Expert

Good day to you,

Greetings from StoreHippo. Unfortunately, there is no way of changing the order details you asked for after an order is placed. Even admin can't do it. 

The only option is to place a new and separate order.

For more details, visit our help centre at

https://help.storehippo.com/topic/orders

https://help.storehippo.com/topic/managing-orders

To contact us for detailed support, mail us at support@storehippo.com 


Oct 15, 2019 3:22:41 PM

userimage C1567022
StoreHippo expert

got it... thnx...


Oct 15, 2019 3:27:30 PM

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